1. Introduction
La Ganadera Gourmet Meat Market LLC (“we”, “us”, “our”, “Company”) is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our website (https://laganaderatx.com) and our mobile application (the “App”). By using our website or app, you consent to the practices described in this Policy.

2. What Information We Collect
We may collect and process the following types of information when you use our website or app:

  • Personal Information (PI): such as your name, email address, phone number, delivery or billing address, payment method, loyalty account information.

  • Device & Usage Information: device identifiers, mobile device ID, IP address, operating system, browser type, app version, crash logs, usage analytics (how you use our app/website).

  • Location Information: if you permit location services on your device, we may collect geolocation to provide store-locator, delivery radius, or pickup features.

  • Order & Purchase History: items ordered, delivery/pick-up scheduling, any customizations you selected.

  • Communications: if you contact us (through support requests, feedback, surveys), we may collect the content of your communications.

3. How We Use Your Information
We use the collected information for purposes such as:

  • To provide and operate our services (allow you to browse our selection, place orders for pickup or delivery, participate in our loyalty program).

  • To process your payments and manage your account.

  • To communicate with you (order confirmations, delivery/ pickup updates, special offers, newsletters) if you have opted in.

  • To improve and personalize our services: understanding how customers use the app/website, performing analytics, enhancing our offerings and user-experience.

  • For location-based services: helping you find the store nearest you, calculating delivery eligibility or pickup options.

  • To comply with legal obligations, enforce our rights, and prevent fraud or misuse.

4. Sharing and Disclosure of Information
We may share your information under these circumstances:

  • With Service Providers: third-party service providers who perform functions on our behalf (payment processors, delivery providers, analytics providers).

  • With Law Enforcement / Legal Authorities: if required by law, regulation or legal process, or to respond to lawful requests.

  • In connection with a Business Transaction: if we merge with or are acquired by another company, or sell some portion of our assets, your information may be transferred in connection with that transaction.

  • We do not sell your personal information to third-party marketers for unrelated purposes without your explicit consent.

5. Cookies and Tracking Technologies
On our website (and possibly in the app) we use cookies, web beacons, SDKs, and other tracking technologies to collect usage data, remember your preferences, and serve personalized content or offers.
You may control this via your browser/device settings or opt out of certain tracking where available.

6. Data Retention & Security
We retain your personal information only as long as necessary to fulfil the purposes outlined above or as required by law. We employ reasonable administrative, technical and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration or destruction.

7. International Transfer of Data
If you use our services from outside the United States, please note that we may transfer your information to the U.S. and process it there. By using our services, you consent to such transfers and processing.

8. Your Rights
Depending on your jurisdiction, you may have the following rights:

  • Access: you can request a copy of the personal information we hold about you.

  • Correction: you can request correction of any inaccurate or incomplete information.

  • Deletion: you can request deletion of your information (subject to legal obligations).

  • Opt-out: of certain processing (for example marketing communications).

  • If you are a California resident: under the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA) you may request disclosure of the categories of personal information we have collected, sold or shared, request deletion, and opt out of the sale or sharing of your personal information.

To exercise any of these rights, please contact us at the details provided below.

9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us so we can delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time-to-time. We will post the updated version on our website/app and revise the “Last updated” date. We encourage you to review this Policy periodically. If the changes are material, we may notify you (via email, app notification or similar).

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
La Ganadera Gourmet Meat Market LLC